Frequently Asked Questions

To place an order, simply browse our shop, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide your shipping details and select a payment method.

We accept various payment methods including Cash on Delivery (COD), bKash, Nagad, and other mobile financial services. For manual transfers, you'll need to provide the Transaction ID during checkout.

Yes, you can cancel your order before it has been shipped. Please contact our customer support team immediately with your order ID to request a cancellation.

Standard delivery takes 1-3 business days within Dhaka and 3-5 business days outside Dhaka. You will receive a notification once your order is dispatched.