Shipping Information
We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below to understand our delivery process and timelines.
1. Delivery Coverage
Currently, we ship to all major cities and areas within Bangladesh. We are working on expanding our reach to serve even more customers in the future.
2. Shipping Fees
- Inside Dhaka: BDT 60 (Standard Delivery)
- Outside Dhaka: BDT 120 (Standard Delivery)
- Express Delivery: Contact us for rates and availability.
3. Delivery Timeline
Our standard delivery times are as follows:
- Inside Dhaka: 1-3 business days.
- Outside Dhaka: 3-5 business days.
Note: Delivery times may vary during public holidays or extreme weather conditions.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation message or email with your tracking details (if applicable). You can also check your order status through our website.
5. Damaged or Missing Items
If your package arrives damaged or if any items are missing, please contact our customer service team within 24 hours of delivery. We will investigate the issue and provide a suitable resolution.